Politique de remboursement

 Return & Refund Policy – Orvixa

We aim to ensure customer satisfaction with every purchase.

Return Window

Customers may request a return within 14 days of receiving their order.

Return Conditions

To be eligible for a return:

• Items must be unused and in original condition
• Items must be returned in original packaging
• Proof of purchase may be required
• Items must be resellable

Return Process

Contact our support team before returning any item. Return instructions will be provided after approval.

Refunds

Once the returned item is received and inspected, approved refunds will be processed within 7 business days to the original payment method.

Non-Returnable Items

• Custom or personalized products
• Clearance or final sale items
• Hygiene-related items (if applicable)

Contact Information

Store Name: Orvixa
Address: 1 Rue Saint-Merri, 75004 Paris, France
Phone: +33 153010009